Refund policy

At Inbisat, your satisfaction is our top priority. We take great care to ensure our perfumes reach you in perfect condition. If for any reason you face an issue with your order, please review our return and refund guidelines below:

Eligibility for Returns

  • Returns are accepted only in cases of damaged, defective, or incorrect items.

  • Products must be unused, unopened, and in their original packaging.

  • You must contact us within 48 hours of delivery to be eligible for a return or exchange.

Non-Returnable Items

  • Due to the nature of perfumes and personal care products, used or opened bottles cannot be returned or exchanged.

  • Items purchased on special promotions or sales are non-refundable.

Refunds

  • Once your return is approved and received, we will process your refund.

  • Refunds will be issued in the original payment method (e.g., bank transfer) or as store credit, based on your preference.

  • Refund processing may take 5–7 business days.

Exchanges

  • If you receive a damaged or incorrect product, we will replace it with the correct item at no additional cost.

How to Request a Return

To initiate a return or refund, please contact us:
📧 Email: inbisat.perfumes@gmail.com
📱 WhatsApp: +92 336 5455417

Provide your order number, product details, and a brief description of the issue (photos of the product are helpful).